How Do I Check On The Status Of My Order?
Please Check you email for your tracking email, which contains a tracking number and a direct link to track you order.

If you did not receive any confirmation emails, please check your email spam filter. Select monogamy1.com as a trusted website domain in your spam filter.To avoid any duplicate orders, please go to MY ACCOUNT to verify your order has been placed before resubmitting your order. Please allow 24 to 48 hours for your order status to change.

Why Was My Order Cancelled?
Monogamy1.com was unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically cancelled.If your order has been cancelled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address. If you still need assistance please contact us at 404- 603-6031 or you may email through the Contact Us" link.

How Do I Reach Customer Service?
Please Click here to contact our Customer Service Team.